Local helplines

Citizens Advice Ynys Môn – 01656 762800

National helplines

Universal Credit Help to Claim – 0800 144 8 444

Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, or online over chat.

Our advisers can help you:

  • work out if you can get Universal Credit
  • fill in the Universal Credit application
  • prepare for your first Jobcentre appointment
  • check your first payment is correct

Advicelink Telephone helpline – 0800 702 2020

Advicelink Cymru offers advice on welfare benefits, debt, employment, education, housing, immigration and discrimination.

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