History of Citizens Advice Ynys Môn
Citizens Advice Ynys Môn is part of the national Citizens Advice network, which began in 1939 to support people during the Second World War. Local volunteers on Anglesey offered help with problems such as rationing, housing, and missing relatives. Over the decades, the service adapted to meet changing needs, including support with benefits, debt, and consumer issues.
In 1998, local advice services across the island came together under one organisation, forming Canolfan Cynghori Ynys Môn. This allowed for better coordination, funding, and access to consistent support for residents across the island.
In the 2000s, the service expanded to include digital advice through phone, email, and online platforms. It also delivered projects like Help to Claim for Universal Credit and Warmer Wales for energy advice. During the COVID-19 pandemic, it shifted quickly to remote working to ensure support continued.
Today, Citizens Advice Ynys Môn supports over 16,000 people each year through offices in Holyhead, Llangefni, and Amlwch. It remains a trusted, independent charity offering free, confidential and impartial advice to anyone who needs help on Anglesey.
